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Sales Operations Quality Assurance Specialist


International product B2B SaaS company – iDeals Solutions (www.idealsvdr.com) opens a new position of Sales Operations Specialist in its Kyiv office.
iDeals Solutions has been creating the best client’s experience in using the virtual rooms for data storage and exchange. We were able to make a competitive product and build a leading business in our niche. We have decided to make a product of our dreams that will leave competitors far behind. More than 2000 clients, among which there are LG, Toyota, PWC, HP, EY, Deloitte, Barclays, Rothschild, inspire us each day to become better. Our employees, more than 150 already now, speak 10 different languages.
Transparency, team work, responsibility, critical thinking and focusing on exceeding the expectations are our major company values. They help us every day to satisfy our clients’ needs and to deliver even better results than they have expected.


  • 1.5+ years of experience on a similar position;
  • English ​В2-С1​;
  • Proven computer skills and knowledge of Microsoft Office Products;
  • Advanced Microsoft Excel user;
  • Excellent communication and presentation skillset;
  • High level learning skills (for large scale of information);
  • Detail-oriented and well-organized person, commitment to quality work processes.
  • Will be a plus:

  • Knowledge of French/Norwegian/Dutch;
  • Experience in Quality Control, Back Office, Billing, DB Admin, Call-centre;
  • Hands on experience with CRM.
  • Responsibilities:

  • Quality control of key sales policies and procedures implementation;
  • Active participation in the development of policies and procedures to improve quality processes;
  • Reporting and providing feedback according to results of the quality audit;
  • Promotion a culture of continuous improvement and success, offering improvement suggestions.
  • We Offer:

  • Planning based on OKRs for the team and personal goals;
  • Flexible working hours, possibility to work remote;
  • Opportunities for professional development and personal growth;
  • Comfortable conditions of work: modern and stylish office, free lunches, coffee, tea, juices, fruits, and snacks places for recreation (PlayStation, sports corner, table tennis, stretching, TRX, massage in the office);
  • Social package: medical insurance, unlimited vacation.