Process Automation Specialist (Sales)

Kyiv or remote from Ukraine

iDeals is an international B2B SaaS product company, providing industry-leading virtual data room services since 2008. More than 3000 customers, including LG, PwC, HP, EY, Deloitte, inspire us to grow and develop every day — to improve our product, service, and every part of our business.

With a team of around 300 people, we are located on 5 continents and speak 10 languages. We share openness, teamwork, critical thinking, fact orientation in decision making, focus on superior results, and effective communication

Currently, we are expanding our Sales Operations Tech team and we are looking for the Process Automation Specialist, who will be responsible for supporting, improving, and customizing our sales tech stack (CRM and other tech solutions/tools).

The mission of this role is to make the sales flow easier and more comfortable for all the participants and increase the efficiency of the process through the automatization of the routine tasks.


  • Automate sales processes, implementation of new solutions for the sales department
  • Integration of various tools used by the sales team via REST API, such as Hubspot, PandaDoc, AirCall, Zoom, etc.
  • Maintain and improve all current processes, manage current service providers, take actions in resolving any encountered issues, research new service providers based on technical requirements linked to the business needs
  • Administering of CRM system, answer all related questions regarding features and all connected services
  • Execute routine work (i.e. PandaDocs sales templates management, data collection, and analysis for tactical decisions to be taken, etc.).
  • Requirements

  • English: B2 minimum
  • Basic SQL proficiency
  • Would be a plus: experience with regular expressions, JSON, REST API
  • Critical thinking and systematic approach at work with the focus on high-quality standards
  • Passionate about technology. The best candidate is keen to learn about how things work and can explain technical concepts in ways that non-technical people can understand
  • Effective communication and negotiation skills.
  • We Offer

  • iDeals Wellness Package: for medical insurance and health-related activities
  • Mental Health Support Package
  • Paid vacation of 20 business days, sick days, days off, and paid national holidays
  • Paid family leave of up to 4 weeks
  • Paid pregnancy disability leave of up to 5 months
  • Paid Sabbatical Leave
  • Unlimited learning and development opportunities
  • Professional and self-development books and subscription services compensation
  • Sponsorship of participation in inspiration events, conferences, meetups
  • Obtain company’s support if you decide to become a speaker or writer
  • Reimbursement of participation in sport competitions
  • International team-building activities
  • Support with organization workplace at home.
  • Provided budget for home-office setup
  • Reimbursement of coworking space expenses
  • Internal growth policies
  • Regular performance and salary reviews
  • iDeals Suprise Boxes from the People Experience
  • Excellence, Care, Trust, Collaboration, and Commitment are core values to the iDeals team.

    Since 2008, iDeals has won the trust of half a million business users. We have supported thousands of customers to run high-value and mission-critical projects, from the cross-border sales of multi-billion-dollar assets to the development of revolutionary biotech products. Commitment to excellence has made iDeals the choice of big names, as well as ambitious startups. The growth goes on: the team is getting stronger; our client base and revenues are increasing year on year.

    With us, you will grow professionally by doing work you can be proud of, receive top-market compensation, and collaborate with a motivated and diverse team.

    iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.