iDeals, a fast-growing product company specializing in secure business collaboration software. Our company is recognized as the most highly-rated and customer-centric in the virtual data rooms market. iDeals’ products are used by more than 100,000 companies and 500,000 users all over the world, mostly from the US and Europe.
We are a rapidly growing business driven by a tenacious commitment to providing a superior experience for all of our customers.
Now we are looking for a SysOps Engineer to join our Engineering team with a long-term mission. It’s a great opportunity to deep-in your technical skills and get an essential customer-facing experience. Also, you have a good chance to grow into the role of Senior SysOps Engineer / Junior DevOps engineer with us.
WHAT YOU WILL BE DOING:Participation in the deployment of new infrastructure elements and making changes to existing ones based on detailed technical specifications, assignmentsWork closely with first-level support in troubleshooting technical issuesProvide operational support for SAAS, Private and on-premise infrastructureAutomation of routine processes (integration and configuration of systems, simple scripting)Compilation and support of internal technical documentation and knowledge base buildingSupporting the Infrastructure: monitoring, resolving emerging problems, providing access, performing scheduled maintenance workWork in DevOps team to deliver new infrastructureAutomate routine task
WHAT YOU SHOULD HAVE:Experience in a similar position (Junior DevOps, SysOps Engineer, System Engineer) – 3+ yearsProficiency in English – at least Upper-intermediate level (B2)Proven experience with OS: Windows and Linux OC (installation, access control, user management, troubleshooting of system services and applications)Experience with DBMS: MS SQL Server, PostgreSQL (rights, database structure, backups, SQL queries)Experience with Web servers: IIS, Nginx (problem-solving, proxy)Understanding of the principles of client-server software, SPA, Frontend/BackendBasic understanding of widely used network protocols and their place in the OSI model and routing principles.The skill of using one basic monitoring metric: Zabbix (Prometheus / Grafana / ELK, etc.)Knowledge of tools for diagnosing network problems (log analysis, ping, trace, nslookup, fiddler/Wireshark (nice), Chrome DevTools (must), OpenSSL)Knowledge of how to work with backups for various infrastructure components ( databases, files);Disaster recovery strategies – the basic level of understandingWriting and debugging simple scripts in one of the languages (PowerShell, Python, Bash, etc.)Basic experience with AWSBasic knowledge configuration management (Ansible/Chef/Salt)
NICE TO HAVE:Experience with virtualization systems: Hyper-V or VMwareExperience Docker and KubernetesExperience with IaC (Terraform)Understanding the basic security measures applied to various application/service components;Ability to correctly configure network access rules
WHAT WE OFFER:iDeals Wellness Package: for medical insurance and health-related activitiesMental Health Support PackagePaid vacation, additional sick days, days off, and paid national holidaysPaid sabbatical leaveUnlimited learning and development opportunities (technology, business, and language training)Professional and self-development books and subscription services compensation Sponsorship of participation in inspiration events, conferences, meetupsObtain the company’s support if you decide to become a speaker or writerReimbursement of participation in sports competitions International team-building activities $1000 budget for home-office setup High-end laptop and monitor based on your working needs$1000 budget for additional IT equipmentReimbursement of coworking space expensesInternal growth policiesRegular performance and salary reviews Generous internal referral programiDeals Surprise Boxes from the People Experience
We are driven by the mission of creating exceptional experiences for employees and customers alike. Our unwavering values of commitment and excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further.
Our diversity and different perspectives are the foundation of our success. Our two values, collaboration, and trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems.
Last but not least, care value drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.
iDealers work in a remote-first model, meaning we collaborate remotely from anywhere – either home, cafe, co-working space, or one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.
iDeals is an equal opportunity employer
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.