IT Director

Information Technology

Get to Know Us

iDeals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market. Trusted by more than 1,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stake business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours:

iDeals Virtual Data Room: A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

iDeals Board: A cloud platform with web and mobile applications used by board members, CEOs, executives, and corporate secretaries, to streamline governance and improve high-stake decisions in a fast, secure, and compliant way.

The Role

Our team has grown 4 times in the past 4 years, reaching 450 people in 30+ countries worldwide. We anticipate even faster growth ahead, expanding to 1,000 iDealers in the next 3–4 years. This brings increased demands on our technology stack, automation levels, and security standards compliance.

To proactively drive innovations at scale, we are seeking an experienced IT Director who will contribute to improving our project management culture, and elevate our internal development predictability and quality. In this role, you will focus on strategizing and ensuring the effective system of ITSM, including infrastructure, applications, processes, data, and other components. Your critical impact will drive the development of innovative approaches, ensuring consistent value delivery to all business teams as we strive for operational excellence.

What You Will Do

  • Create and implement IT strategy and roadmap
  • Develop and maintain IT standards based on ITIL
  • Oversee IT Operations, including KPIs and budgeting
  • Risk management in the areas of technology, people, and processes
  • Team management and development
  • Own and drive IT programs and projects portfolio
  • Collaborate with business function leaders to identify team needs and translate them into the project backlog
  • Collect, analyze, and prioritize business requirements
  • IT service management and delivery, incident process management
  • Support certification processes (SOC2, ISO27001)
  • Maintain BCP/DRP ensuring the continuity of internal IT systems operations
  • Handle IT procurement, including negotiation and management of suppliers and contractors
  • Create methodological content, including IT policies and regulations
  • What We Look For

  • 10+ years of experience in IT services, including 5+ years in a management position (CIO, Deputy CIO, IT Director, etc)
  • Strong project portfolio management skills
  • Understanding of the principles and practical implementation of the Zero Trust model
  • Experience in creating and optimizing IS Architecture
  • Familiarity with financial processes in IT (calculation of project payback, budgeting, financial justification of IT solutions)
  • Knowledge of ITSM principles, ITIL standards, methodology, and incident management process (including SLAs and KPIs)
  • Practical experience with SDLC management
  • English proficiency (B2+), both oral and written
  • Nice To Have

  • ITIL, COBIT certifications
  • Practical experience in CMDB processes
  • Cloud infrastructure management
  • What We Offer

    We highly value our people, so we will provide you with all the resources and support you need to succeed.

    For your work

  • Remote-first model with teams distributed globally 
  • Home office set up budget 
  • High-end laptop, monitor and any additional IT equipment needed
  • Reimbursement of co-working space expenses
  • For your well-being

  • Medical insurance with flexible coverage
  • Compensation for sports, yoga, mental, and other health and wellness-related activities
  • Reimbursement of participation in sports competitions
  • 26 business days of paid time off per year
  • For your growth

  • Individual Development Plan based on your career interests 
  • Generous budget for learning and development activities
  • Professional and self-development books and subscriptions compensation
  • iDeals’ support of your passion as a speaker or writer
  • Internal growth and internal mobility policies
  • Extra perks

  • Team-building offline events
  • Budget for local gatherings in global locations
  • Generous internal referral program
  • iDeals Surprise Boxes
  • Our Culture

    Commitment, Excellence, Collaboration, Trust and Care are core values to the iDeals team. For us, these are the principles that every iDealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we are able to create a team where talents feel at ease and are able to work to the best of their abilities.

    Commitment and Excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further. Our diversity and different perspectives are the foundation of our success. Collaboration and Trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems. Care drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.

    iDealers work in a remote-first model, meaning we collaborate from anywhere – either home, cafe, co-working space, or one of our offices. Some roles may have specific location-based requirements, including in-office and client interactions. Despite being located across the globe, we stay connected through the latest tools and technologies, ensuring that everyone on our team feels surrounded by teammates and engaged with our common goals.

    iDeals is an equal opportunity employer

    iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.