Head of Internal IT (CIO)

Remote (work from anywhere)
Internal IT

iDeals is a fast-growing B2B SaaS company recognized as the most highly rated and customer-centric in a secure business collaboration market. With more than 700,000 users from 150,000 companies all over the world (mostly in the US and Europe), we are on a mission to build the most robust Virtual Data Room (VDR) solution that ensures secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.


Our team has tripled over the past three years to 300 people, and now business is growing even faster – we expect the team will expand up to 1,000 in the next 3-4 years.

Along the way, we are getting more and more demanding in terms of technologies and tools we are using, processes automation, and compliance with the highest security standards (SOC2, ISO27001).

We are looking for an experienced Head of Internal IT/CIO who will have a unique opportunity to create and implement IT strategy and help bring IT Team and processes to the next level together with maintaining a high-end cloud-based IS infrastructure landscape.

What you’ll need:

  • Experience in IT services for at least 10 years including 3+years in management position (CIO, deputy CIO, IT Director, etc)
  • Strong project management skills (Agile, Scrum methodologies) and project portfolio management techniques
  • Business requirements gathering and business analysis skills
  • Cloud infrastructure administration and management
  • Experience in creation and optimization of IS Architecture
  • Knowledge of endpoint management, MDM
  • Knowledge of financial processes in IT (calculation of payback of projects, solutions, budgeting, financial justification of IT solutions)
  • Knowledge of ITSM principles, ITIL standards, and methodology, incident management process management (including SLAs and KPIs)
  • Basic knowledge of SDLC principles
  • Basic knowledge of Security standards (SOC2, ISO27001)
  • Experience in creation and management of BCP/DRP
  • Strategic thinking, effective communication, and leadership skills
  • Strong negotiation skills
  • English level B2+, both oral and written
  • What you’ll do:

  • Create and implement IT strategy and roadmap
  • Develop and maintain IT standards based on ITIL
  • Oversee IT Operations (including KPIs and budgeting)
  • Risk management in the areas of technology, people, and processes
  • Team management and development
  • Lead IT projects and prioritize projects portfolio, act as internal PMO
  • Cooperate with business functions leaders to identify teams needs and turn it into the projects backlog
  • Collect, analyze and prioritize business requirements
  • IT service management and delivery, incident process management
  • Support certification processes (SOC2, ISO27001)
  • Maintain BCP/DRP ensuring the continuity of internal IT systems operations
  • IT procurement including negotiation and management of suppliers and contractors
  • Create methodological content (IT policies and regulations)
  • What we offer to you:

  • Top-market compensation
  • The environment with hyper-growth potential and opportunities
  • Unlimited budget for your professional learning and development activities
  • Budget for home office setup
  • Medical insurance with flexible coverage
  • 20 business days of paid time off
  • Paid health-related time off
  • Extra wellbeing benefits: compensation of sports, yoga, mental, and other health and wellness-related activities
  • Full transparency and alignment between your and company goals
  • Thoughtful, qualified, diverse, and motivated team members
  • Strong company culture and values that are genuinely supported by the team
  • Corporate events, holiday celebrations, team building activities


    We are driven by the mission of creating exceptional experiences for employees and customers alike. Our unwavering values of commitment and excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further.

    Our diversity and different perspectives are the foundation of our success. Our two values collaboration and trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems. 

    Last but not least, care value drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.

    iDealers work in a remote-first model, meaning we collaborate remotely from anywhere – either home, cafe, co-working space, or one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.

    iDeals is an equal opportunity employer

    iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.