As our customer base is growing and flash drive volume is getting bigger, we are establishing a new delivery hub in the United States and looking for a Support Assistant to manage operations there. As a part of our customer service, we record data for customers on flash drives and send it out worldwide by express delivery service from our offices in the United States.
As a Support Assistant, you would assist the Customer Support Team remotely with recording the flash drives and sending them with delivery services. The procedures are pretty simple, but we are looking for someone highly reliable since it is a stand-alone role (all your colleagues will be in remote access).
WHAT YOU WILL BE DOING:
WHAT WE ARE LOOKING FOR:
WHAT WE OFFER
We are driven by the mission of creating exceptional experiences for employees and customers alike. Our unwavering values of commitment and excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further.
Our diversity and different perspectives are the foundation of our success. Our two values collaboration and trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems.
Last but not least, care value drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.
iDealers work in a remote-first model, meaning we collaborate remotely from anywhere – either at home, cafe, in a co-working space, or in one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.
iDeals is an equal opportunity employer
iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.